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Do you recognize this purchase?

About your Capital One credit card Please let us know if you or an authorized user recognize the purchase below. The sooner we hear from you, the sooner we can help protect your account from unauthorized purchases.

Date Merchant Name Amount Outcome January 23, 2025 AMZN *AMAZON*Y7DV92E2 $3680.75 Pending

Yes, I Recognize It No, Something’s Wrong

Some things to consider when reviewing your purchase: If you respond yes, declined transactions will stay declined. After responding, try your card again. To cancel a legitimate purchase, contact the merchant directly. A pre-authorization can differ from your transaction amount because merchants (typically gas stations) estimate your amount (usually $1–$100) before the transaction is complete. If you’ve already resolved this, you can ignore this email or sign in to your account to check out the details. To speak to a customer representative in Spanish, please call us at the number on the back of your card. / Para hablar con un representante de servicio al cliente en español, por favor llámanos al número que aparece en el reverso de tu tarjeta.

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